A Model Tier is the run configuration an account processes on. It selects the models behind extraction and the number of credits each processed page costs. Standard is the default and the only tier open to accounts today.
What a Model Tier is
Every account carries one tier at a time. The tier selects a run configuration table: the model used for each task and the per-page credit rate. Today the available configuration is Standard.
| Tier | What it runs | Credits per processed page |
|---|---|---|
| Standard | The default configuration, used by every account. | 1 credit |
| Advanced | Reserved for a future higher-capability configuration. It is not open to accounts today. | Not available |
The cost is charged per processed page. A single image is one page; each page of a PDF counts as its own page, so the rate applies to every page. The tier does not change how many columns are extracted or how many files a batch can hold.
For harder documents, Precision+ asks the same model to spend more time reasoning. It is a per-account switch you control, and it does not change the per-page credit cost.
Tiers and plans are different things
A plan and a Model Tier are independent. Changing one does not change the other.
| What it controls | |
|---|---|
| Plan (Free, Basic, Pro, Max, or a team plan) | Account capacity: how many files a single batch can hold, how many uploads can run at once, and the credits included with the plan. |
| Model Tier (Standard) | Which models process the files, and how many credits each processed page costs. |
Upgrading a plan does not change an account's tier, and a tier change does not alter the plan. See Plans & Credits for what each plan includes, and Limits & Specs for the batch-size and concurrency numbers behind each plan.
Model Tier is not the same as Precision+ either — that is the switch you can turn on to make the model reason more about a run. Your tier sets the models and the per-page credit cost; Precision+ changes how much that model reasons without changing either. See Precision+.
How an account's tier is set
A tier is assigned to an account by the ImageToTable.ai team. There is no tier selector in account settings — you cannot choose or change your own tier. New accounts run on Standard. If a workload needs a different configuration, ask the ImageToTable.ai team.
The clearest place to see what a run used is the Credits Usage History in your profile. A Standard run is shown without a tier label; a run on a non-Standard table would be labelled with that table.
The tier is fixed when processing starts
Credits are charged, and a tier is recorded for each file, at the moment you start processing — not when you upload. From then on, that file runs on the recorded tier. If the account's tier changes afterward, files that were already submitted keep the tier they were given: they are not re-run on the new tier and they are not re-charged.
So if a batch starts processing and the account's tier changes afterward, the files in that run still process on the recorded configuration. Starting a new run afterward uses the new tier. If a batch is processed in more than one pass, each pass records the tier that was in effect at the time it was submitted.
What this means for refunds
When a task is canceled or fails, the credits it cost are returned. The amount returned is based on the amount recorded for that task when processing started, not on the tier the account is on now. Each task is refunded at its own recorded charge, so a batch whose files were submitted under different tiers is refunded per file at the rate each file was charged.
A tier change never rewrites what was already charged, and it never changes what a later cancellation returns.
This keeps a refund matched to its charge: the return is calculated from the recorded charge, even if the account's tier changed in between.
Common questions
Can I switch my own tier?
No. Tiers are assigned to accounts by the ImageToTable.ai team, and there is no self-service selector. Contact the team if an account needs a different configuration.
Will upgrading my plan give me a higher tier?
No. Plans and tiers are separate. A plan sets capacity and included credits; a tier sets the models and the per-page cost. A plan change leaves the account's tier where it was.
What happens if the account's tier changes while a batch is running?
Nothing changes for the files already submitted — they finish on the tier recorded when processing started, and any refund for them follows that same charge. The new tier applies to files submitted in a later run.
Do I need a higher tier for hard documents?
There is no higher tier open to accounts today. When extraction is genuinely hard for the model, turn on Precision+, which makes the same model reason more without changing the per-page credit cost. The kinds of documents where extra reasoning tends to matter are:
- Handwritten forms — forms filled in by hand, where the handwriting varies from one document to the next and may run over stamps or other marks.
- Sparse or irregular layouts — a form where the values you want are scattered instead of arranged in a neat table, with no fixed label marking where each one sits.
- Dense tables — many rows and columns, cells that wrap onto several lines, and small print.
- Columns that need complex inference or a multi-step calculation — for example, checking a calculated total against a printed one, or deriving a value from several others. See Custom Columns for how that kind of column is written.
Treat this as a guide, not a promise of a particular result — every document set is different, so judge by your own files.
When is Standard enough?
Standard is the right level for most routine extraction. It is usually enough when:
- Your documents are clean and machine-printed in a standard layout — typical invoices, receipts, and bank statements.
- You are doing straightforward direct extraction, where the value is printed and easy to locate on the page.
- You run at high volume and the per-page cost matters more than the last increment of accuracy.
In these cases the default configuration handles the work. If you are unsure, start on Standard and review the results before turning on Precision+.