ImageToTable.ai Privacy Policy
ImageToTable.ai ("we," "us," or "our"), operated by Guangzhou Jiaruan Technology Studio, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, software, and services ("Service").
By accessing or using our Service, you agree to the collection and use of your information in accordance with this policy. Our servers are located in the United States. If you do not agree with the terms of this policy, please do not access the Service.
1. Scope of Application
This policy applies to all users accessing ImageToTable.ai via our website, mobile application, or API. This includes:
- Account registration, authentication, and verification (including third-party logins like Google, GitHub, or WeChat);
- Uploading images/documents for processing, recognition, and exporting results;
- Managing templates, matching rules, and batch processing tasks;
- Purchasing credits/memberships (payment processing);
- Technical support, logs, and security monitoring.
2. Information We Collect
We collect information necessary to provide and improve our Service:
1. Account Information
When you register, we may collect your username, email address, encrypted password, and third-party authentication tokens (e.g., OpenID, avatar, nickname).
2. User Content
We process the images, documents, and text you upload, as well as your custom templates and rules. Note: Uploaded files are processed strictly for the purpose of providing the extraction service.
3. Transaction Information
If you make a purchase, payment processing is handled by third-party providers (e.g., Stripe, PayPal). We do not store your full credit card details. We only retain transaction records such as order numbers and payment status.
4. Usage & Device Data
We automatically collect technical data, including your IP address, browser type, device model, operating system, access times, and crash logs.
3. How We Use Your Information
- To provide, operate, and maintain the Service (e.g., image recognition, data extraction);
- To manage your account, billing, and payments;
- To improve our Service via analytics and debugging;
- To detect and prevent fraudulent or abusive use;
- To comply with legal obligations.
4. Cookies & Tracking Technologies
We use Cookies and local storage to manage user sessions, remember your preferences, and improve performance. You can instruct your browser to refuse all Cookies, but some portions of our Service may not function properly without them.
5. Google API Services User Data
Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:
- We use your Google account email and profile only to authenticate your identity and create or link your account.
- We access your Google Sheets data solely to write extracted results into the spreadsheet you are actively using via the ImageToTable Google Sheets Add-on.
- We do not use Google user data to serve advertisements or share it with third parties except as necessary to provide the Service.
- You may revoke access at any time via your Google Account permissions page.
6. Data Sharing & Disclosure
We do not sell your personal data. We may share information only in the following circumstances:
- With Service Providers: Third-party vendors who assist with hosting, payments, and analytics (bound by confidentiality);
- Legal Compliance: If required by law, subpoena, or valid legal process;
- Business Transfers: In connection with a merger, sale of assets, or acquisition, subject to this policy;
- With Your Consent: If you explicitly authorize us to share your data.
7. Data Retention & Security
1. Retention Period
- Uploaded Files: Guest uploads are automatically deleted within 24 hours. Registered users manage deletion manually or via auto-delete settings (removed within 24 hours).
- Account Data: We retain account information and saved results until you delete them or deactivate your account.
2. Security Measures
We implement industry-standard security measures, including HTTPS encryption for data in transit and one-way encryption for passwords. However, no method of transmission over the Internet is 100% secure.
8. International Data Transfers
Your information, including Personal Data, is processed and stored on servers located in the United States.
If you are located outside the United States, please be aware that we transfer data, including Personal Data, to the United States. By using our Service, you consent to this transfer, storage, and processing. We take reasonable steps to ensure your data is treated securely and in accordance with this policy.
9. Your Data Protection Rights
Depending on your location (e.g., EEA, UK, California), you may have the following rights:
- Access & Portability: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate information.
- Deletion: Request deletion of your personal data ("Right to be Forgotten").
- Restriction/Objection: Object to or restrict our processing of your data.
- Withdraw Consent: Withdraw consent at any time where we relied on your consent to process your information.
To exercise these rights, please contact us at [email protected]. We will respond within 30 days.
10. Children's Privacy
Our Service is not intended for children under the age of 13 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us for immediate deletion.
11. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the Service constitutes acceptance of the changes.
12. Contact & Dispute Resolution
If you have any questions about this Privacy Policy, please contact us:
Entity: Guangzhou Jiaruan Technology Studio
Email: [email protected]
Address: Room 304-9, No.66 North Main St, University Town Center, Panyu District, Guangzhou, China
This Policy shall be governed by the laws of the People's Republic of China, without regard to its conflict of law provisions. Any disputes arising from this policy shall be resolved in the competent courts of the operator's registered location.